In accordance with Richmond’s James River Regional Flow Management Plan, when water levels drop to 1,200 cfs (cubic feet per second) or 3 ½ to 3 ¾ feet in depth at the Westham Gauge, voluntary conservation measures are implemented. Voluntary compliance of area public utility customers will assist water treatment plants in the city of Richmond, Chesterfield County and Henrico County in providing water to all customers in the region while also meeting the James River Regional Flow Management Plan.
During periods of voluntary water conservation, residents in the city of Richmond and surrounding counties on public water are asked to voluntarily restrict water use according to the following lawn watering schedule:
- Monday – No watering,
- Tuesday, Thursday and Saturday – odd property addresses may water
- Wednesday, Friday and Sunday –even property addresses may water
This only applies to Goochland County residents who are on public water (i.e. receive a bill from the county for water service).
Although localities are asking customers to conserve, our ability remains intact to produce and deliver safe drinking water to meet necessary use and emergency requirements of our communities in the region. The city of Richmond measures river flow levels on a 14 day average. In order to suspend voluntary water conservation measures, water levels must remain above1,200 cfs for 14 days.
Additional conservation tips may be found at vdh.virginia.gov/drinking-water/office-of-drinking-water/water-conservation-tips/
Goochland residents with questions can contact the county’s Department of Public Utilities at 804-556-5835.
For additional information, specific to localities, contact:
County of Chesterfield Customer Service 804 748-1271
County of Goochland Public Utilities 804 556-5835
County of Hanover Customer Service 804 365-6024
County of Henrico Customer Service 804 501-4275
County of Powhatan Public Works 804 598-5764
City of Richmond DPU Customer Care Center 804 646-4646