Eastern Goochland Waterworks Water Main Break – October 8th 6:00 PM Update: The Boil Water Advisory issued for the Eastern Goochland Waterworks system has BEEN LIFTED as of Saturday afternoon, October 8th, 2022. Customers can resume normal use of water again.
If customers encounter cloudy or discolored water in your residence, please run a bathtub or outside hose bib until the water becomes clear, or approximately five minutes.
Goochland Department of Public Utilities has worked in cooperation with the Virginia Department of Health to lift the boil water advisory as quickly as possible, we appreciate the citizen patience with the process.
Eastern Goochland Waterworks Water Main Break – October 7th 2:30 PM Update: The water main break in eastern Goochland has been repaired and service for all customers of Goochland County Public Utilities Eastern Goochland Waterworks was restored Thursday evening, October 6th.
Public Utilities is continuing to flush and test the water distribution system in eastern Goochland. The boil water notice remains in effect until further notice for the majority of public utilities’ customers in eastern Goochland including Aqua Virginia customers in James River Estates and Pagebrook.
The boil water notice has been lifted ONLY for residents who live in the Randolph Square, Lower Tuckahoe, and Wickham Glen subdivisions and St. Mary’s Episcopal Church located at 12291 River Rd, Richmond, VA 23238.

Citizens with questions about the boil water notice should consult the Virginia Department of Health’s (VDH) Frequently Asked Questions page available at https://www.vdh.virginia.gov/drinking-water/boil-water-faqs/.
Public Utilities staff continues to work cooperatively with VDH to return the system to normal conditions as soon as possible. Pending testing results the boil water notice for the remaining Eastern Goochland Waterworks customers might be lifted by Saturday afternoon, October 8th, 2022.
Goochland County appreciates the patience and understanding of our citizens as we work swiftly and safely to return to normal operating conditions.
Eastern Goochland Waterworks Water Main Break October 7th 9:45 AM Update: Service for all customers of Goochland County Public Utilities Eastern Goochland Waterworks was restored Thursday evening, October 6th. Public Utilities crews and the emergency contractor completed repairs to the water main shortly before Midnight on Thursday.
Public Utilities is now in the process of flushing and testing the water distribution system. The boil water notice remains in effect until further notice for all public utilities’ customers in eastern Goochland, including Aqua Virginia customers in James River Estates and Pagebrook.

Citizens with questions about the boil water notice should consult the Virginia Department of Health’s (VDH) Frequently Asked Questions page available at https://www.vdh.virginia.gov/drinking-water/boil-water-faqs/.
Public Utilities staff is working cooperatively with VDH to return the system to normal conditions as soon as possible, it is our hope that the boil water notice will be lifted later today. Please stay tuned to Goochland County’s website (www.goochlandva.us) and our social media channels for additional updates.
Eastern Goochland Waterworks Water Main Break Update - 4:30 p.m., Thursday, October 6th:
As of 4:30 p.m. on Thursday, October 6th crews are working to restore system pressure to all east end public utility water customers. Service for many customers has already been restored.
Work on repairing the water main break is ongoing. The boil water notice remains in effect until further notice. The boil water notice also applies to Aqua Virginia customers in James River Estates and Pagebrook areas. It DOES NOT apply to Aqua Virginia customers in Manakin Farms or the Crozier water works. Please stay tuned to Goochland County’s website (www.goochlandva.us) and our social media channels for future updates.

A water main break has occurred in the utility system in the eastern part of Goochland, resulting in a loss of water and water pressure to most of the customers in the area.
Goochland County Public Utilities crews and emergency contractors are on site fixing the water main break now and hope to complete repairs and restore service soon. Unfortunately, this will result in a temporary loss of water and water pressure until repairs are completed.
A boil water notice is in effect for all east end public utilities customers until further notice. Do not drink tap water without boiling it first.
Boiled or bottled water should be used for drinking, beverage and food preparation, and making ice until further notice. Boiling kills bacteria and other organisms in the water. Boiling is the preferred method to assure that the tap water is safe to drink. Bring all tap water to a rolling boil, let it boil for one (1) minute, and let it cool before using, or use bottled water.

Updates will be shared on Goochland County’s website (www.goochlandva.us) and our Facebook (https://www.facebook.com/GoochlandCountyVA) and Twitter (@GoochlandGovtVA) accounts. We encourage citizens and customers to refrain from calling 911 and instead to follow these channels for more information and updates.